IT SUPPORT ANALYST

Our company 

Do you want to work for a young, innovative & fast-growing company driven by strong human values?
Are you concerned about today’s energy and environmental challenges?

If so, join our company BeeBryte in Singapore.

Using a patented technology and artificial intelligence, BeeBryte helps commercial buildings & factories increase the energy efficiency and performance of their heating, ventilation, air conditioning and refrigeration systems (HVAC-R). We deliver up to 40% energy cost savings and reduce CO2 emissions. For more details, you can watch this video: https://youtu.be/_3cUGG_swrk

We are always looking for talents so contact us today!!

 

Job requirement

Your missions:

Under the responsibility of the Operation Manager, you are in charge of:

Deployment and Maintenance in operational conditions of our Cloud-Edge applicative solutions and “On Premise” & Cloud Infrastructure,

Diagnostic and resolution of breakdowns, in relation with our internal organization and customer support,

Documentation: report, technical architecture documentation, operating document, change procedure.

 

Your profile and skills

 Profile:

Level: Bachelor or more

Experience: 2 to 3 years

Experience in L1 / L2 Support

English: full professional proficiency

Required skills:

Basic knowledge of network administration (TCP, DNS, SSH, SSL, HTTP, MQTT, routing, diagnostics)

Ability to assimilate IoT field protocols

Result-oriented culture and sense of customer service

Knowledge of Linux system administration (shell, script, …)

Basic knowledge in Python is desirable

Methodical and rigorous mind

Ability to work in a multidisciplinary and multi-cultural environment

Team spirit and excellent interpersonal skills

Sense of pedagogy and information sharing

Strong awareness of quality and continuous improvement

Technological watch, training and certifications in the fields covered

Ability to manage change

Technical skills:

Cloud, Container, DevOps / DevSecOps, On-Premises and Hybrid approaches

Operating system: Linux (Ubuntu desirable) / Windows

Public Cloud OVHCloud / AWS / …

Storage / Backup

Network & Security Solutions: LAN / Firewall Linux, Windows

Orchestration : Kubernetes knowledge is desirable

Identity management in Azure Active Directory is desirable

Databases: Notion of PostgreSQL / ElasticSearch administration

Knowledge of ITIL

Knowledge of Jira Service Desk or Jira Service Management is a plus

 

Employment conditions

Contract type: local contract

Starting date/starting month: July 2022

Working place: One North

Full time position

Travels: 2 site-visits per month

Annual wages /monthly wages (range) : TBD

Conditions: Remote work occasionally allowed

 

Recrutement process

Send CV + cover letter + availability dates to:  [email protected]

Applications without cover letter will not be considered.

Make sure you indicate why you want to join BeeBryte and why you think we should hire you.

Only shortlisted candidates will be contacted.

Apply